How to report Scammers and Phishers to protect your crypto

In the world of cryptocurrency, transactions are irreversible, meaning that lost or stolen funds cannot be recovered once they’re gone. This is why security is paramount. Scammers take advantage of the decentralized nature of crypto by using various tactics to trick users into giving them access to their wallets.

If you believe your wallet has been compromised, we recommend you stop using the hacked wallet immediately and set up a new one. We also encourage you to read this helpful security guide on how to protect your Trust Wallet from hacks.

Phishing is one of the most common tactics used by scammers. This involves tricking users into revealing their 12-word secret phrase, which is the key to accessing their wallet. Once a hacker has this phrase, they can take all the funds in the wallet. Keep in mind, there are multiple ways scammers attempt to steal your secret phrase, often through fake phishing websites.

REMEMBER: NEVER SHARE YOUR SECRET PHRASE!

Step-by-Step Guide to Reporting a Scammer or Phishing Website

If you come across a phishing website that’s attempting to steal funds from users, it’s important to report it. Here's how to take action:

1. Go to WHOIS Lookup
   Visit http://whois.com/ and input the suspicious website’s URL in the search field at the top right-hand corner. Hit search to gather information about the website.

   

2. Find the Registrar Abuse Contact
   Scroll to the bottom of the page to locate the Registrar abuse contact email. This is the point of contact for reporting any harmful activity linked to the website.

3. Contact the Security Team
   Write an email or call the registrar’s abuse contact to report the phishing website. Provide as much detail as possible about the situation, along with any evidence you have that proves the website is a phishing attempt.
   
   

   

Template Message for Reporting a Phishing Website

If you need help drafting your report email, here’s a template you can use:

Subject: Phishing Website Report

Dear Security Team,

I have come across a phishing website that is harmful to the community and aims to steal funds. The website is designed to steal sensitive user data and has cloned legitimate service data to mislead users into entering their wallet keys.

I would like to report the following phishing website:
[Insert the website URL here]

Please take action to remove this website and prevent further loss of funds from users. Below is the evidence I have gathered:
[Attach or describe evidence here]

I kindly request that you take down this site as soon as possible to protect users. Thank you for your attention to this matter.

Best regards,
[Your Name]

By taking these steps, you can help protect the crypto community from scammers and phishers who try to take advantage of unsuspecting users. Always stay vigilant and report any suspicious activity you encounter.