Why is my Crypto Purchase Not Available?

-:Topics covered:-

1. Why do I see "Not Available" when I try to purchase Crypto?

2. What can I do?

Trust Wallet makes it easy to purchase a variety of cryptocurrencies directly within the app, leveraging integrations with trusted third-party providers. With options for different payment methods and fiat currencies, Trust Wallet provides a straightforward way to buy crypto safely.

Why do I see "Not Available" when I try to purchase Crypto?

When purchasing crypto on the Trust Wallet app, you will be redirected to a third party provider. The providers available vary by region. Different providers operate in different regions and offer different ranges of cryptocurrency assets for purchase via credit card.

An error message, “Not Available” will show up on the crypto purchase screen due to the following reasons:

• The provider is not selling the crypto in your current location.
• The provider has turned off purchases for this asset.
• Lack of liquidity due to high demand of users.
• The amount you are trying to buy is below the minimum available (this is a rare scenario).

What can I do?

Here are some things you can try if you encounter the "Not Available” error message when attempting to purchase crypto.

• For first time buyers, check the list of providers to confirm if crypto purchase is available in your location.
  
• If you have successfully purchased crypto via Trust Wallet before, it could be that the previous provider is temporarily unavailable or no longer available.
• It could be that the third party provider is experiencing temporary technical difficulties. You can try again later, or attempt to reach out to the third party provider's technical support team.

NOTE:- To ensure you have all the buying options available to you, be sure to get the most updated version of Trust Wallet: trustwallet.com/download