Important: This security notice affects only Trust Wallet Browser Extension version 2.68. Mobile-only users and users of any other extension version are not affected.
Last Updated: December 29, 2025
A security incident was identified in Trust Wallet Browser Extension version 2.68. Users currently on version 2.68 must immediately disable this version and upgrade to the secure version 2.69.
What You Need to Do
Do not open or use the Trust Wallet Browser Extension on your desktop device until you have completed the update to version 2.69.
Step-by-Step Update Guide
Do not open the Trust Wallet Browser Extension until after completing these steps.
Open Chrome and navigate to the Extensions panel:
chrome://extensions/?id=egjidjbpglichdcondbcbdnbeeppgdphLocate the Trust Wallet extension and toggle the switch to Off if it is currently On.
Enable Developer mode by clicking the toggle in the upper right corner of the Extensions page.
Click the Update button in the upper left corner to refresh your extensions.
After updating, verify the version number shows 2.69 — the latest secure version.
You can also access the official Trust Wallet Browser Extension directly: Trust Wallet — Chrome Web Store
Refund Process
If you believe you were affected by this security incident, you can submit a refund claim. All claims require the following documentation:
Valid government-issued ID — passport or driver's license showing your full name and facial photo (must not be expired). This information is used only to validate your claim and will be deleted after the process is complete.
Proof of wallet ownership (part 1) — a full screenshot of the Receive (Fund your wallet) QR code page for the relevant networks from the Trust Wallet mobile app or browser extension. Wallet addresses must match those listed in your claim.
Proof of wallet ownership (part 2) — a screenshot or email receipt showing the funding of the affected wallet from a CEX (Centralized Exchange) or onramp dated before December 24, 2025. The receipt must clearly show your name and the funded wallet address.
KYC (Know Your Customer) verification — a secure link will be sent from Trust Wallet's ticket system to a trusted KYC partner. Data is retained only for the period required by financial record-keeping regulations and then permanently deleted.
Police report (recommended) — helps speed up claim validation.
Claims submitted without all required attachments will not be processed.
Frequently Asked Questions
How long will the refund process take?
The refund process timeline cannot be confirmed in advance. Every claim will be handled with care, and the refund will be processed once the forensic investigation confirms eligibility.
What cryptocurrency will refunds be issued in?
The refund cryptocurrency is still being determined, but refunds will most likely be issued in stablecoins (cryptocurrencies pegged to a stable asset like USD) to ensure value stability.
Can I submit a claim without all required attachments?
No. All claims must include complete documentation to verify identity and wallet ownership.
Are mobile-only users or users of other extension versions affected?
No. This security incident affects only Browser Extension version 2.68. Mobile-only users and users of all other extension versions are not impacted.
How do I create a new wallet for reimbursement?
For the latest updates, monitor this support page and Trust Wallet's official X account.