Troubleshooting Transaction History: Resolving Common Issues

Modified on Tue, 26 Nov at 6:20 PM


-:Topics covered:-
1. Understanding Common Transaction Display Issues

2. How to Use Blockchain Explorers for Verification

3. Fixing Trust Wallet Transaction History Discrepancies



In this guide, we’ll walk you through common transaction history issues in Trust Wallet and how to resolve them, ensuring that you can always verify your crypto transactions accurately.


The immutability of blockchain transactions is inherent to its technology. Once confirmed, a transaction cannot be altered or erased. This article explores why this happens and addresses discrepancies in Trust Wallet's transaction display.


Blockchain Transactions - Basics

Blockchain transactions are validated by a network of nodes that follow a consensus mechanism. These transactions wait in the mempool (unconfirmed transaction pool) until nodes or miners confirm them. Once validated, the transaction enters the blockchain permanently, becoming part of the immutable ledger.

Tip: Understanding how consensus mechanisms work can help you better grasp how your transactions are confirmed.


Immutability - The Core Principle

Immutability is what makes blockchain so secure. Once a transaction is confirmed and integrated into the blockchain, it is impossible to change or delete. This feature ensures that once your transaction is confirmed, no one can tamper with it, making blockchain a safe place for transactions.

Note: The decentralized nature of blockchain means that tampering with transactions requires altering every subsequent block, which is practically impossible.


Trust Wallet Display Issues: What’s Going On?

Recently, users have noticed incoming transactions that don’t appear in the Trust Wallet app, even though they show up on blockchain explorers. This discrepancy is due to the app’s limitations in displaying internal and multi-send transactions on networks like BTC, TRON, ETH, and others.

Important: Despite not showing in Trust Wallet, the funds are still received and safely stored in your account. You can verify your transactions using blockchain explorers.


Utilizing Blockchain Explorers

If you want to confirm a transaction’s status, use public blockchain explorers, which offer detailed transaction information for various networks:



Checking Your Transaction History in Trust Wallet

To check your transaction history in Trust Wallet:

  1. Open the Trust Wallet app and go to the Home screen.
  2. Tap on the token you’re interested in (e.g., Tether TRC20).
  3. View your balance and the complete transaction history for that asset.




To ensure you have the latest features, be sure to update to the most recent version of Trust Wallet: trustwallet.com/download.


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