Trust Wallet

How to Troubleshoot and Resolve Swap Issues in Trust Wallet

Swap issues in Trust Wallet, such as errors or stuck transactions, can often be resolved with a few troubleshooting steps. This guide provides solutions for common problems, including network errors and transaction verification.

Users may encounter the following problems when attempting to swap tokens in Trust Wallet:

"Network busy" error when initiating a swap.

Transactions stuck in "processing" status without an error message.

Difficulty verifying the details of a swap transaction.

- "Network busy" error when initiating a swap.
- Transactions stuck in "processing" status without an error message.
- Difficulty verifying the details of a swap transaction.

If you see a "Network busy" error or experience connectivity issues, try these steps:

Check Your Internet Connection: - Ensure you have a stable internet connection. - Toggle between Wi-Fi and mobile data to refresh the connection. - If you use a VPN, disable it and try again.

Switch to a Reliable DNS Resolver:

- For Android 9 or later: Go to <code>Settings &gt; Network &amp; internet &gt; Private DNS &gt; Private DNS provider hostname</code>, enter <code>one.one.one.one</code>, and save.

- For older Android versions: Modify your Wi-Fi network settings to set the DNS to <code>1.1.1.1</code>.

- If you control your Wi-Fi, update its DNS settings or contact your internet provider for assistance.

1. Check Your Internet Connection: - Ensure you have a stable internet connection. - Toggle between Wi-Fi and mobile data to refresh the connection. - If you use a VPN, disable it and try again.
2. Switch to a Reliable DNS Resolver: 
 - For Android 9 or later: Go to <code>Settings &gt; Network &amp; internet &gt; Private DNS &gt; Private DNS provider hostname</code>, enter <code>one.one.one.one</code>, and save. 
 - For older Android versions: Modify your Wi-Fi network settings to set the DNS to <code>1.1.1.1</code>. 
 - If you control your Wi-Fi, update its DNS settings or contact your internet provider for assistance.

To understand what happened in a swap transaction, follow these steps:

Tap View on block explorer to access the transaction hash.

Use a blockchain explorer like Etherscan to review the transaction details, including: - Routing (e.g., 0x, CoW, Uniswap). - The pool used for the swap. - Exact token amounts sent and received.

1. Open the transaction in Trust Wallet.
2. Tap View on block explorer to access the transaction hash.
3. Use a blockchain explorer like Etherscan to review the transaction details, including: - Routing (e.g., 0x, CoW, Uniswap). - The pool used for the swap. - Exact token amounts sent and received.

If basic troubleshooting does not resolve the issue, consider these advanced steps:

Switch from Wi-Fi to mobile data (e.g., 4G/5G) and retry the transaction.

Update your device's DNS settings to use a public DNS resolver like Cloudflare (<code>1.1.1.1</code>).

Contact your internet service provider to resolve potential DNS issues.

- Switch from Wi-Fi to mobile data (e.g., 4G/5G) and retry the transaction.
- Update your device's DNS settings to use a public DNS resolver like Cloudflare (<code>1.1.1.1</code>).
- Contact your internet service provider to resolve potential DNS issues.

By following these steps, you can address most swap-related issues in Trust Wallet and ensure smooth transactions.

How can I troubleshoot and resolve swap issues in Trust Wallet?

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How can I troubleshoot and resolve swap issues in Trust Wallet?

How to Troubleshoot and Resolve Swap Issues in Trust Wallet

Common Swap Issues

Troubleshooting Steps for Network Errors

Verifying Swap Transactions

Advanced Connectivity Solutions