Why don’t tokens or balances appear in Trust Wallet after recovery or reinstalling?
When recovering or reinstalling Trust Wallet, you may notice that some tokens or balances are missing. This is a common issue that can occur due to system defaults or user actions. Below, we outline the reasons and steps to resolve this issue.
Common Causes
Tokens Not Enabled: After reinstalling, tokens may not automatically appear until they are manually enabled. Trust Wallet hides tokens with balances below 0.01 by default.
New Wallet Created: If you set up Trust Wallet fresh, it may create a new wallet with a different address. This new wallet will not have your previous balances or transaction history.
Multiple Wallets in Trust Wallet: Trust Wallet allows multiple wallets. You may have imported or switched to a wallet that does not hold your tokens.
Step-by-Step Troubleshooting Guide
1. Enable Missing Tokens
Open the wallet home screen and tap the token filter icon.
Ensure the option to "Hide all balances below 0.01" is turned off.
Search for each token and toggle it on. If a token isn’t listed, add it as a custom token using the correct network and contract address.
Refresh the home screen to display newly enabled tokens.
2. Verify Wallet Address
Tap the wallet name at the top of the Home screen to switch between wallets.
Open the Solana (SOL) section (or the relevant token section) and tap "Receive" to view the wallet address.
Compare this address with the one that previously received your funds.
3. Refresh the Home Screen
Pull down on the Home screen to refresh the display. This can resolve delays in showing balances.
Security Reminder
Never share your Secret Phrase with anyone. This is the key to accessing your wallet and funds.
Only share your public wallet address when needed.
By following these steps, you should be able to resolve most issues related to missing tokens or balances in Trust Wallet. If problems persist, consider reaching out to Trust Wallet support for further assistance.